Hotline: West Coast Town Council is committed to creating and maintaining a culture of high integrity and good corporate governance. The implementation of the Whistle-Blowing Policy underpins the Council’s efforts towards upholding a transparent and honest corporate culture, with zero tolerance for improper or inappropriate practice and misconduct, which may cause financial or nonfinancial loss or damage to the reputation of the Council.
This Whistle-Blowing Policy aims to provide :
- An avenue for the employees, Council members, contractors and residents to report to the Town Council if he/she observes or discovers any suspected improper or inappropriate practice and misconduct of employees, Council member or contractors of the Town Council; and
- Assurance that no adverse personnel action would be taken against the Whistle-blower in retaliation to his/her disclosure, in good faith, of any suspected improper or inappropriate practice and misconduct.
The types of improper or inappropriate practice and misconduct shall include but not limited to the following:-
- Corruption, bribery and extortion
- Fraud, forgery and falsified claims
- Physical, emotional and sexual harassment
- Endangering the health and safety of others
- Criminal offences
- A Whistle-blower who is aware of any suspected improper or inappropriate practice and misconduct of an employee, Council member or contractor of the Town Council, shall make a written report in a sealed envelope marked “Private & Confidential, as soon as possible, send to the Chairman of the Town Council at :
- Blk 441A Clementi Avenue 3 #02-01 Singapore 121441
The report shall include the following :- Name and address of the Whistle-blower
- Time and date of alleged act took place
- Clear description of the alleged act
- Documentary/audio/visual evidence of the alleged act committed (if available)
The Whistle-blower is expected to identify himself/herself when raising a concern. This will enhance the authenticity, accountability and effectiveness of the investigation, and facilitate feedback to the Whistleblower. It must be appreciated that the investigation process may sometime require the Whistle-blower who reported a concern, to render assistance in the investigation.
- Blk 441A Clementi Avenue 3 #02-01 Singapore 121441
- Any concerns raised in accordance with this Policy shall be treated with strict confidentiality and investigated.
- The Whistle-blower who reported a concern, which is subsequently found to be unsubstantiated, shall not be subject to any disciplinary action, if the concern was reported in good faith.
- However, if the Whistle-blower makes a malicious, frivolous and vexatious allegation or make an allegation for personal gain, he/she may be subject to disciplinary action or reported to the Police
- A Whistle-blower who is aware of any suspected improper or inappropriate practice and misconduct of an employee, Council member or contractor of the Town Council, shall make a written report in a sealed envelope marked “Private & Confidential, as soon as possible, send to the Chairman of the Town Council at :
- Blk 441A Clementi Avenue 3 #02-01 Singapore 121441
The report shall include the following :- Name and address of the Whistle-blower
- Time and date of alleged act took place
- Clear description of the alleged act
- Documentary/audio/visual evidence of the alleged act committed (if available)
The Whistle-blower is expected to identify himself/herself when raising a concern. This will enhance the authenticity, accountability and effectiveness of the investigation, and facilitate feedback to the Whistleblower. It must be appreciated that the investigation process may sometime require the Whistle-blower who reported a concern, to render assistance in the investigation.
- Blk 441A Clementi Avenue 3 #02-01 Singapore 121441
- Any concerns raised in accordance with this Policy shall be treated with strict confidentiality and investigated.
- The Whistle-blower who reported a concern, which is subsequently found to be unsubstantiated, shall not be subject to any disciplinary action, if the concern was reported in good faith.
- However, if the Whistle-blower makes a malicious, frivolous and vexatious allegation or make an allegation for personal gain, he/she may be subject to disciplinary action or reported to the Police
Protection will be provided to the Whistle-blower so that the person againstwhom a complaint is made cannot not take any retaliation on the Whistleblower. The protection accorded to the Whistle-blower is not limited or affectedin the event that a Complaint made by the Whistle-blower in good faith does notlead to any corrective actions to be taken against the person(s) against whomthe Complaint or Report has been made.Whistle-blower who reported a concern which is subsequently found to beunsubstantiated, shall not be subject to any disciplinary action if he/she hasreported the concern in good faith. However, if the complaint is made out of a malicious, frivolous and vexatious allegation or for personal gain, the Whistleblower may be subject to disciplinary or police action.
Chairman of the Town Council shall maintain a Complaint Register for the purpose of recording details of all complaints received, including the date, nature and status of such complaints. The Complaint Register shall be handed over to the succeeding Town Council Chairman.